FAQs

Where do you source your meat from?

Our meat primarily originates from the United Kingdom, with our suppliers coming from locations as nearby as Market Harborough and extending to various regions across the UK. In situations where our butchers are dissatisfied with the quality that UK suppliers can provide, we occasionally source a limited quantity of our produce from the European Union. Quality is our utmost priority! Our dedicated butchers collaborate closely with suppliers to procure the finest quality products for our valued customers. 

I am unsure of the quantity I need to order

Our aim is to make shopping with us easy & enjoyable. We appreciate that it is important to order the right quantity for your requirements, so we put together this handy quantity guide to assist your shopping experience with us. If you have any questions, please do not hesitate to get in touch.

How can I place an order on the  website, and can I make special requests for my order?

Ordering from our website is a breeze! Simply browse our selection, add the items you desire to your cart, and proceed to the checkout. During the checkout process, there is an option to add comments or instructions for your order. 

If you have more specific or complex requests, whether you'd like a specific cut, special seasoning, or any other customisation, we're here to accommodate your needs.

Feel free to get in touch with us directly through our contact page or by calling our a member of our team, and we'll be delighted to assist you in creating a personalised order that suits your preferences. Your satisfaction is our priority!

Can I return my order if I am unsatisfied?

Customer satisfaction remains our highest priority, and that commitment will remain unwavering! If you find yourself unsatisfied with the products you've purchased, kindly return them to one of our shops at your earliest convenience, and we will promptly provide a replacement or a refund.